CANCELLATION POLICY

**Cancellation & No-Show Policy** A 24-hour cancellation notice is required. If notice is not provided, a 50% cancellation fee of your booked service will be due at the time of cancellation. If the fee is not paid, future bookings will be restricted. Emergencies that arise after the cancellation window will be considered on a case-by-case basis. I reserve the right to waive or enforce the cancellation fee at my discretion. **Late Arrivals & No-Shows** If you are more than 10 minutes late, your appointment will be canceled, and the 50% cancellation fee will apply. No-shows will be charged 50% of the service fee (via the card on file). After two no-shows, future bookings will be restricted. **Deposits/Booking Fee** Some services require a non-refundable retainer/booking fee for new clients at the time of booking. This fee secures your booked time as well as mine. The retainer/booking fee will go towards your balance at the time payment for services is due. If you cancel after the 24-hour cancelation window has passed, your booking fee can/will go towards the balance of your 50% cancelation fee. If you no-show your scheduled appointment, you forfeit your booking fee & it can/will go towards the balance of your 50% cancelation fee. As a service provider, I value and respect your time, and I ask for the same in return. Thank you for understanding!